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5 Ways to Increase Engagement for Remote Workers

Ben Johnston | Digital Signage | 2020-04-03

With the current COVID-19 pandemic requiring more workers than ever to work from home, employee engagement is top of mind for a lot of businesses right now.

Maybe you have never considered maximizing employee engagement until recently when you realized that it is going to be more challenging to keep your employees productive remotely.

Most companies should expect to have some challenges with employee engagement and productivity as office workers adapt to new challenges and distractions that may come with working from home.

So with challenges in mind, two simple questions are worth asking:

  1. How engaged is your remote workforce?
  2. What are you doing to keep them engaged or increase their positive engagement?

Recent research from ADP’s Global Study of Engagement suggests that only 1 in 6 employees are fully engaged with their work. Knowing that engagement is a constant struggle for many businesses in normal times and in the normal workplace, what should you be doing to increase engagement for the remote workforce?

Of course, there are video conference and collaboration tools (for example, Zoom, Teams, and Slack) for meetings and working sessions. And company intranets also offer places to post messages and announcements. But at the end of the day, these tools are only as effective as your intent as a communicator to use them to promote engagement and the types of messages and content you are including. In a separate article we discuss the importance of the different types of messaging but for now let’s focus on how to use technology to increase engagement.

Here are a few fun and easy tips to increase engagement for remote workers:

  1. Survey says!
    • Many companies use short employee surveys to collect ice-breaker information to use in personal appreciation messaging and to strengthen team bonds.
    • eNPS (Employee Net Promoter Score) Surveys are also an important tool in evaluating engagement by simply asking employees if they would recommend the company as a great place to work.
  2. Quiz time!
    • Create short quizzes (with prizes for high scores of course) to check on your product and service training effectiveness. Quiz participation can also help you measure engagement.
  3. Keep your Intranet Updated
    • Company and department intranet pages are a great resource and place to post current information on performance, events and employee recognition. By keeping them up to date, you’ll train employees to check in frequently for new information.
  4. Gamification
    • Lots of companies use gamification principles to add elements of friendly competition to tracking KPIs between departments. Rewards can be as simple as bragging rights and virtual kudos or if budgets allow, employees always appreciate a gift card.
  5. Publish key performance metrics to teams on a frequent basis
    • When teams and departments know where they stand against goals, they tend to perform better. Strive for real-time or near real-time updates if possible. There are desktop dashboards (like our InView product) and mobile apps that integrate with production systems, CRMs, and enterprise data sources that make automating KPI delivery easy and practical.

Luckily there are all sorts of technology platforms built to help improve employee engagement and make automating message delivery a reality.

Our Korbyt platform is a great tool for keeping employees engaged and productive when working remotely. Korbyt publishes not only to digital signage but also features a desktop client called InView and a mobile app called KorbytGO for targeted employee messaging. With built-in quizzes and surveys, gamification, integrations with Zoom, Slack, Teams, SharePoint (and more), and even embeddable content widgets for Intranets and external apps, Korbyt helps you extend your messaging beyond digital signage to reach employees wherever they may be.

Contact us today for more ideas on engaging your remote workforce with Korbyt.

© 2020 RMG Networks Holding Corporation. RMG, RMG Networks are trademarks and/or service marks of RMG Networks Holding Corporation.
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