For Contact Centers

Elevating your data visualization.

Call Centers

The trusted name in contact center KPI visualization

Designed for communicators, Korbyt makes it easy to create, manage and publish robust content, and delivery that content in real-time to an entire digital ecosystem – digital displays, desktop, tablets, mobile, intranet, email, social channels and more. With Korbyt, you’ll have the power to communicate more effectively than ever.

Providing great customer service starts with having an engaged and informed workforce. Help your agents connect with customers by providing the information they need when they need it and leverage simplified data integration for real-time performance management.

Key Benefits

IMPROVE CUSTOMER SATISFACTION
By engaging and educating your agents
IMPACT KPIs
With real-time data integration and dashboard visualization
EMPOWER EMPLOYEES
To take action with instant omni-channel alerts
42
percent of contact center agents are unable to resolve customer issues due to disconnected systems and archaic user interfaces
55
percent of consumers would pay more to guarantee a better customer experience
12
positive customer experiences make up for one unresolved negative one

With just 1 in 6 employees being fully engaged*, Korbyt is the leading digital workplace platform to elevate employee engagement.

Popular Use Cases

One stop engagement shop.

Ready to make life easier?