Designed for communicators, Korbyt makes it easy to create, manage and publish robust content, and delivery that content in real-time to an entire digital ecosystem – digital displays, desktop, tablets, mobile, intranet, email, social channels and more. With Korbyt, you’ll have the power to communicate more effectively than ever.

The Trusted Name in Contact Center
KPI Visualization

42%

Percent of contact center agents are unable to resolve customer issues due to disconnected systems and archaic user interfaces

12

Positive customer experiences make up for one unresolved negative one

55%

Percent of consumers would pay more to guarantee a better customer experience

Providing great customer service starts with having an engaged and informed workforce. Help your agents connect with customers by providing the information they need when they need it and leverage simplified data integration for real-time performance management.

Key Benefits

IMPROVE CUSTOMER SATISFACTION

By engaging and educating
your agents

IMPACT KPIs

With real-time data integration and dashboard visualization

EMPOWER EMPLOYEES

To take action with instant omni-channel alerts

Popular Use Cases

Multi-Media Agent Communication

Connect agents to the critical information they need through their desktops, contact center displays and video walls, and mobile devices.

Popular Use Cases

Real-Time KPI Visualization

Aggregate key contact center data sources to streamline and visualize performance metrics in real-time, triggering informed agent actions and responses.

Popular Use Cases

Performance Management

Leverage robust integrations to manage to real-time insights and access information from anywhere. Set data alert thresholds and trigger time-sensitive alerts.

Popular Use Cases

Gamification

Motivate employees with healthy competition and generate engagement with a gamified visual performance incentives, events and contests.

Interested in Learning More?