Workplace Experience Blog
Shared knowledge, lived experience, and thought leadership to encourage the continued evolution of your company’s workplace experience.
Visualizing the Call Center of Tomorrow
Volatile. Uncertain. Complex. Ambiguous. “VUCA” can be any day that ends in “y” in today’s call centers, especially with the continued impact of COVID-19. As the pandemic hit, call center leaders scrambled to transition customer …
Defining the Modern Hybrid Workplace Experience
The rush of digital information coming at your employees is a wave they can ride…or one that sweeps them under. In a related technology space, …
What Does Digital Transformation Look Like for the Employee Experience
Digital transformation is not a new idea and has been a topic of discussion in boardrooms for years. 2020 has only accelerated the pace at …
As the Workplace Becomes More Digital, What Should the Comms and IT Partnership Look Like?
The adoption of technology in the workplace is increasing, affecting the need for and speed of digital transformation across the enterprise. From obsolete filing and record storage rooms to memos stuffed in boxes aligned on a wall, the modern workplace barely resembles …
Amazon Connect: Improving the Workplace Experience Through Connected Visualization
Today, maintaining business continuity through times of crisis depends on the connectivity of information and people and nowhere is this more evident than call center operations. Changes …
How Crisis Communications Expedite The Need For Digital Transformation
Written in Chinese, the word ‘crisis’ is composed of two characters. One represents danger and the other represents opportunity. The past year has illustrated to …
Keep Your Workers Remote, Not Isolated
Mastering Critical Communications in the COVID Era With the dramatic rise of remote working spurred by the Covid-19 pandemic and shutting of offices, we may …
Visual Supply Chain Solutions for Distribution Centers
Distribution centers rely on consistent performance and productivity to maintain bottom line profitability. The largest and most pervasive challenge to distribution centers is management of …
How to Keep Employees Engaged and Productive in Our Post-COVID World
There’s No Place Like Home. Except the Office. “WFH” is the New Normal Are you one of the millions of people now working remotely, at …
Embracing Change and Bridging the Gap with Digital Signage
“Change is the only constant in life.” – Heraclitus of Ephesus The phrase above has started countless presentations, articles, speeches, blogs and probably even books …
Understanding the Three Tiers of Employee Engagement Messaging
Implementing and maintaining an employee communication plan is a cornerstone of improving employee engagement for most businesses. But putting the plan together takes more than …
Top 5 Ways Digital Signage Can Help Safely Reopen your Workplace
Health and safety were top motives for sending employees to work from home during the COVID-19 pandemic, and no doubt remain driving factors as businesses begin to reopen workplaces. Now is the time …
5 Ways To Increase Engagement For Remote Workers
With the current COVID-19 pandemic requiring more workers than ever to work from home, workplace internal communications and employee engagement are top of mind for …
5 Ways to Optimize Digital Signage Content
Content is a complex, multi-faceted effort. Optimizing digital signage will only be successful with an overarching, well-developed content strategy. But a quality strategy doesn’t just …
25 Uses for Digital Signage in the Workplace
Location, location, location was long the mantra for deciding what real estate to purchase, however, it has applications in digital signage ‘real estate’ as well. …
How Caring for Your Employees’ Wellbeing is Becoming the New Normal
A report from 2019 showed nearly 50 million adult Americans were suffering with some form of mental illness with less than half receiving any type …
How Healthy is the Pulse of your Digital Signage Network?
Your company has a digital signage network. Maybe you even participated in the installation of the system. The system works – mostly – you think. …
5 Best Practices for Digital Content
Creating digital signage content is often the last step in a comprehensive process of implementing the hardware, learning how to use a content management system (CMS), developing …
Setting Smart Goals For Your Internal Communication Strategy
Workplace internal communications strategies need to be re-evaluated much in the same way as external marketing, fulfillment, delivery, or any part of business operations that …
Personalize The Hotel Experience With Digital Experience Displays
As competition in the hospitality industry intensifies, hotel brands are looking for every competitive advantage to differentiate themselves from the competition. Industry disruptors like Airbnb …
4 Reasons To Use Digital Signage For Safety Communications
More than $40 billion is spent each year by American companies in relations to workplace accidents. According to the U.S. Bureau of Labor Statistics, there …
