Workplace Experience Blog

Shared knowledge, lived experience, and thought leadership to encourage the continued evolution of your company’s workplace experience.

Great Resignation? Great Migration? Try Great Workplace Experience!

The Bureau of Labor Statistics (BLS) calls them “Quits.” These are the employees who have moved on from their previous jobs — an increasing fact of business in every industry. They are the bodies in …

University digital signage

Digital Signage vs. The Global Chip Shortage

The typical computer chip that drives today’s digital devices is 10 nanometers in size. Some are as small as 2. What’s a nanometer? Just one-billionth …

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Find the KPIs for Success in Business Intelligence Dashboards

Supply lines under pressure, people working remotely, frontline workers in the fray… workplace communication streams are fractured. There has never been a more critical time …

The Very Definition of Modern Space Management

To coin a phrase, “You are where you work.” In a well-planned, high-functioning workspace, your workforce reflects that in positive performance and productivity. Counter that …

digital signage in banks

The Future of Retail Banking — Digital Signage

How does it feel to compete with yourself? In some ways that’s what local bank branches find themselves doing. As customers turn to the convenience …

employee communications analytics

Measuring the Effectiveness of Employee Communications

How do you really feel about your employee communications? If you’re totally satisfied and in a good place: congratulations. You’re the exception…

lobby digital signage

Maintaining a Healthy Digital Signage Network − Security Best Practices for the IT Professional

Have you ever considered how secure your digital signage network is? Or maybe you’ve thought to yourself “what’s the worst that could happen?” Perhaps you …

Mobile First Workforce and Employee Engagement

The question isn’t so much, “What is the future of business?” It’s, “Where is the future of business?” Read that again: not “what’s” — but …

Which Digital Signage Players Does Your Business Need in 2022?

So, you’re planning a digital signage system deployment, and cruising right along in your planning. At this point you know your business objectives… and you have even chosen digital signage software that you believe aligns with your …

Call Center Agents

Call Center Performance Management by the Numbers

Communicate, Evaluate, and Motivate Call Center Agents Average speed of answer. First call resolution. Net promoter score. Call abandonment rate. Customer effort scores. Lions and …

Modern Intranet example

The Promise of a Modern Intranet

Let’s take a moment to appreciate the lowly intranet. Unloved. Overcomplicated. Underutilized. Outdated. Gartner has called intranets, “static websites in a dynamic world.” What was …

Technician on site

A Revolution in Employee Communications for Frontline Workers

Restaurants to retail, warehouses to utility sites, hospitals to factories — frontline employees keep companies in business with their ability to deliver, stock, box, manufacture, …

University Digital Signage display in common area

Digital Signage for Universities

“Never stop learning, because life never stops teaching.” Maybe you’ve read something similar on a positivity poster — but that doesn’t make it any less …

Increase Workplace Productivity and Employee Engagement with Improved Leadership Communications

In the months and years to come, there will be no shortage of articles and insights that speak to the after-the-fact impact of the pandemic …

Workplace Digital Signage

Digital Signage and the Future of the Workplace

Those screens throughout your business? They’re more than pixel displays. They’re attention engines. If your concept of digital signage was ever limited to a single …

Where Does Space Management Fit into Your Next Workplace?

After a year+, “the world’s biggest work-from-home experiment” appears to be coming to an end. Considering the risks faced by many companies, business leaders may …

tablet communications

The One Thing That Drives Exceptional Employee Experiences

For leaders who are looking to improve their organization’s employee experience, Gregg Apirian says it all comes down to one word: communication. “Employees who have …

In Search of the Employee Experience

Have you ever worked for a manager who showed little interest in your particular interests, talents, or long-term aspirations? No matter how good your career …

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Making the Workplace Productivity Choice

No matter the industry, it feels safe to say that work is more dispersed than ever. Employees may spend as much as an hour each …

WorkplaceEX Day 2 Recap:
Virtual Workspace Experience Summit

Day 2 of WorkplaceEX covered a gamut of anywhere workforce topics, opportunities and challenges — including the reason futurist, keynote speaker and host Scott Klososky …

WorkplaceEX Day 1 Recap:
Virtual Workspace Experience Summit

Considering the momentous and tumultuous changes the world has faced in the last 18 months, will the workplace as we knew it ever return to …