Workplace Experience Blog
Shared knowledge, lived experience, and thought leadership to encourage the continued evolution of your company’s workplace experience.
The Best Time to Focus on the Employee Experience is NOW
When Gallup has a story to tell, it’s worth paying attention. Their research into employee experience reveals some arresting gaps. Only 26% of global employees are engaged in their workplace. That’s slightly better in the …
Digital Signage: Still the Multi-Industry Standard in Engagement & Results
Where in the wide, wide world of multiple industries and sectors does digital signage perform best? Is it in warehouse digital signage? Here’s the place …
The Millennial Generation and the Future of Employee Communication
How much do you already “know” about Millennials? “They have it all. They want everything right now. They don’t like working hard for anything.” If …
Create New Employee Connections with Collaboration Spaces
As your organization moves to a return to office, you may find yourself confronted with the fact that the employees you are welcoming back are …
Employee Communications and the Lasting Impact of Email
Effective employee communication is a key factor — perhaps the key factor — in the success of any organization. It’s the two-way street for both …
Workplace Communication – What High Performing Organizations Do Better
Want to know a secret? It’s why high performing workplaces really excel at what they do — and how they build teams that drive positive …
Organizational Communications Success in 2022
Shortly into 2022, and there’s no shortage of ways to improve business. “The Top 10 ’22 Trends That Will…” “How X will Change Y in …
The Gartner Perspective on Employee Communications Applications
Professional communicators: pour yourself a favorite beverage and open your brain. Gartner has just released their 2021 Market Guide for Employee Communications Applications (ECA). This …
7 Workplace Experience Trends to Watch in 2022
If you had to choose one special power, it might be the ability to answer the question, “What comes next for the workplace?” Foretelling the …
Great Resignation? Great Migration? Try Great Workplace Experience!
The Bureau of Labor Statistics (BLS) calls them “Quits.” These are the employees who have moved on from their previous jobs — an increasing fact …
Digital Signage vs. The Global Chip Shortage
The typical computer chip that drives today’s digital devices is 10 nanometers in size. Some are as small as 2. What’s a nanometer? Just one-billionth …
Find the KPIs for Success in Business Intelligence Dashboards
Supply lines under pressure, people working remotely, frontline workers in the fray… workplace communication streams are fractured. There has never been a more critical time …
The Very Definition of Modern Space Management
To coin a phrase, “You are where you work.” In a well-planned, high-functioning workspace, your workforce reflects that in positive performance and productivity. Counter that …
The Future of Retail Banking — Digital Signage
How does it feel to compete with yourself? In some ways that’s what local bank branches find themselves doing. As customers turn to the convenience …
Measuring the Effectiveness of Employee Communications
How do you really feel about your employee communications? If you’re totally satisfied and in a good place: congratulations. You’re the exception…
Maintaining a Healthy Digital Signage Network − Security Best Practices for the IT Professional
Have you ever considered how secure your digital signage network is? Or maybe you’ve thought to yourself “what’s the worst that could happen?” Perhaps you …
Mobile First Workforce and Employee Engagement
The question isn’t so much, “What is the future of business?” It’s, “Where is the future of business?” Read that again: not “what’s” — but …
Which Digital Signage Players Does Your Business Need in 2022?
So, you’re planning a digital signage system deployment, and cruising right along in your planning. At this point you know your business objectives… and you have even chosen digital signage software that you believe aligns with your …
Call Center Performance Management by the Numbers
Communicate, Evaluate, and Motivate Call Center Agents Average speed of answer. First call resolution. Net promoter score. Call abandonment rate. Customer effort scores. Lions and …
The Promise of a Modern Intranet
Let’s take a moment to appreciate the lowly intranet. Unloved. Overcomplicated. Underutilized. Outdated. Gartner has called intranets, “static websites in a dynamic world.” What was …
